Contact Us
Get in Touch
Our dedicated team is here to serve you and get you the solutions that you need
Members
Employers
Brokers
Providers
Members
Customer Service:
1.844.464.4277
Monday to Friday | 8:00 a.m. to 5:00 p.m EST.
Pharmacy Benefits Customer Service (HealthSmart Rx):
1.800.681.6912
Monday to Friday | 7:00 a.m. to 7:00 p.m CST.
Employers
Brokers
Customer Service:
1.305.890.1544
Monday to Friday | 8:00 a.m. to 5:00 p.m.
omar.a.haedo@elan.insure – Sales
billing.commissions@elan.agency – Appointment process, sales reconciliation, commissions and other processes.
Providers
For precertifications:
1.877.202.6379 Option 3
Monday to Friday | 7:00 a.m. to 7:00 p.m. CST
Customer Service:
1.844.464.4277Monday to Friday | 8:00 a.m. to 5:00 p.m EST.
Pharmacy Benefits Customer Service (HealthSmart Rx):
1.800.681.6912Monday to Friday | 7:00 a.m. to 7:00 p.m CST.
Customer Service:
1.305.890.1544Monday to Friday | 8:00 a.m. to 5:00 p.m.
sales@elan.insure – Sales billing.commissions@elan.agency – Appointment process, sales reconciliation, commissions and other processes.
For precertifications:
1.877.202.6379 Option 3Monday to Friday | 7:00 a.m. to 7:00 p.m. CST
